Dear Sir or Madam!
My parcel number is EJ272331943AU.
It had sent from Australia at 26th March. There are new purchased things from Australia and don't even open manufacturer packages including laptop and iwatch.
The Australian post didn't inform us that is not possible to receive laptop through post and we didn't know it might be rejected to receive or returned. If you look at tracking way, you can easily see the how many times my parcel sent to the SHANGKHAI post and Beijing post from the beginning. I wonder if the Australian post mistakenly sent the laptop which is not allowed to China, why China can not return it ASAP to Australia? I am a poor student who bought things with my all savings and tired of waiting for at least returted to the sender.
What should I do? When it will end? Please return my parcel to the sender.

Hello,
My parcel appears to be in Hangzhou, Zhejiang Province after two months of waiting. The tracking number is: RW188492132CN
Is there any possibility that my parcel could be sent to Australia, not as it is incorrectly written Austria?
My correct address is 1087 Forest Rd Wirrabara, SA 5481, South Australia, Australia.
If not, could you please let me know who I need to contact?
Thank you :).

Hi there, there is no updates for my parcel EV985897342CN since 3rd of August 2021. I have called Australia Post numerous times and they have advised me to contact sender (EMS). Australia post states that they require EMS to establish a parcel enquiry case with them in order for Australia post to obtain details of the parcel. They require details such as custom forms attached, parcel packaging, labelling informations. Please let me know if you are able to help me.