Hi there, there is no updates for my parcel EV985897342CN since 3rd of August 2021. I have called Australia Post numerous times and they have advised me to contact sender (EMS). Australia post states that they require EMS to establish a parcel enquiry case with them in order for Australia post to obtain details of the parcel. They require details such as custom forms attached, parcel packaging, labelling informations. Please let me know if you are able to help me.

I’ve ordered a parcel from China using China post, since then it arrived in Australia but now they are unable to locate it reporting its lost. They told me to notify China post about what’s the next step to take since my parcel is considered lost. Tracking number is LX213545510CN

hello
Can you please tell me why and where my EMS parcel is ? EB752427235CN Its a EMS Express parcel and it needs to get to me to Australia but it's stuck out there or lost i have no idea.. I don't no why it's really taking this long considering its a EMS Express parecel. Makes me feel that this isn't a real EMS because it's a very slow shipping.
When will i receive this ? Thank you.