Asked by markfosio |
I’ve ordered a parcel from China using China post, since then it arrived in Australia but now they are unable to locate it reporting its lost. They told me to notify China post about what’s the next step to take since my parcel is considered lost. Tracking number is LX213545510CN
You may get the answer from the following articles:
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
You need to contact the seller to reflect the problem and let the seller refund you as soon as possible.