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EXPORT FORMALITIES OF PACKAGES SUSPENDED BY THE CUSTOMS ADMINISTRATION

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Hello, I am contacting you following package number EW170008905FR sent from France on February 16. This is a return of goods containing 1 pair of shoes, pants, a sweater and a jacket. I have been informed that this package will be blocked by your customs administrations, due to missing invoice or document. Please tell me the correct procedure to follow in order to resolve this situation and ensure that the package reaches its recipient.

Sincerely,

M BA DORO

0 Answer(s)

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