China Post: 86 10 11185 EMS: 86 10 11183

Fail delivery

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Hi, my trafficing number is RO189868336RU. My parcel failed to deliver so i want to contact the courier and find out where my delivery is now. How can i do it? Thanks

2 Answer(s)

user
Hi Marina,

You are not availble when the postman delivered it or your address is not correct. Please call Chinese Post service number 11183 (then for English service) to confirm your address and ask for re-delivery.

Latest Tracking Information:
2018-11-09 15:36--"Urban Delivery Department" delivery results feedback-not properly invested, notes (the recipient's name is incorrect/unknown/not at the receiving address, the telephone can not be connected, to contact the addressee again: 2018-11-10), delivery man: Sheishefei 17706257376
user
hello dear,
My parcel no is es217406116kr.
I sent dry frozen seafood and some factory packed Manufactured Goods(food). and expecting to arrive at my sister at Shanghai, I heard from my sister, China custom dispose of my whole parcel. as their reason, there is living things in the parcel. as I wrote it was frozen dry seafood. even I do understand custom dispose of frozen dry seafood then why custom disposes of the whole of my parcel. I do not understand this. I received frozen dry seafood from China to Korea without disposal. then why I can't send frozen dry seafood to China. I can not understand. even custom dispose of factory packing Manufactured Goods(food) it was packed. pls, send the rest of the parcel to my sister.

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