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EMS Suzhou - Declaration Information Not Passed Customs Review

Asked by BB | 3/3/2021 11:35:15 PM

I ordered a package and it has been sitting in Suzhou EMS for about a month now. They have sent a URL to fill out information (which I have done) but it continues to fail. They state that a letter was sent to me with instructions but that never arrived and they won't send it again. What are the procedures to submit the paperwork needed?

1 Answer(s)

Daisy 3/4/2021 10:50:00 PM

Hi BB,

What's the tracking number?

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