☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Failed delivery - never got notified?

|

Hi i am waiting for package: LZ221235894CN. I was informed it would be delayed, then nothing for a while. I checked tracking and found it failed to deliver on April 17. Not sure what that means but I was never informed it was coming. How can I get my package?

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How long does it take to ship via China Post?

1 Answer(s)

user
Hi Elad,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Failed delivery - never got notified? (1 reply)

Hi i am waiting for package: LZ221235894CN. I was informed it would be delayed, then nothing for a while. I checked tracking and found it failed to deliver on April 17. Not sure what that means but I was never informed it was coming. How can I get my package?

Package says "inbound failed" (2 replies)

My package sent from Peking to Berlin via SF.Express. says "inbound failed" after it is out for delivery in Germany.
I would like to know what exactly does this mean, like shouldn't inbound failed means that the package is stuck at custom? Is it even possible that a package is inbound failed after it is out for delivery?
Also, I would like to have suggestions on what to do and who to contact next.

Delivery failed, nobody called (1 reply)

Nobody tried to contact me, didn’t call. But the delivery failed. Where can i pick up my package? Waiting for your response, thanks
LV746740387CN

Packard delivery failed no signature (2 replies)
Delivery failed (1 reply)
LZ142219571CN - not deilvered- which local carrier (0 reply)
Failed Delivery (1 reply)
AT616143272CN - Delivery Failed (0 reply)

Answer This Question

Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2025

Hot Topics

Origin post is preparing shipment (138 replies)
EPACKET DELIVERY IN KSA (88 replies)
wish order stuck at "depart from departure transit hub" (88 replies)
Parcel delivery which I did not order (74 replies)
Transiting via transit airport? (56 replies)
Help with orders from ALiExpress that are stuck in transit since May!!! (52 replies)
Package never received (43 replies)
ePacket tracking # prefix "LZ" and "LO" (39 replies)