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Failed delivery - never got notified?

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Hi i am waiting for package: LZ221235894CN. I was informed it would be delayed, then nothing for a while. I checked tracking and found it failed to deliver on April 17. Not sure what that means but I was never informed it was coming. How can I get my package?

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How long does it take to ship via China Post?

1 Answer(s)

user
Hi Elad,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Failed delivery - never got notified? (1 reply)

Hi i am waiting for package: LZ221235894CN. I was informed it would be delayed, then nothing for a while. I checked tracking and found it failed to deliver on April 17. Not sure what that means but I was never informed it was coming. How can I get my package?

Hi I would like to arrange deliver (0 reply)

I can see that my parcel EV061549502CN was
2025-05-06 16:22

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Does this mean your courier attempted delivery?

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I would like to know what exactly does this mean, like shouldn't inbound failed means that the package is stuck at custom? Is it even possible that a package is inbound failed after it is out for delivery?
Also, I would like to have suggestions on what to do and who to contact next.

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