Hi Cathy walsh,

According to the tracking information, ZC08595501099 was delivered on May 29. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC08595501099
Package status: Successfully received (31 days)
Country: China -> UK
2025-05-29 10:01 GB, delivered【GB Leigh GB】
2025-05-25 15:55 GB, Express Arrival at Processing Center [GB Leigh GB]
2025-05-22 14:43 GB, Destination Forwarding [GB]
2025-05-12 14:02 GB, Customs clearance completed in the destination country【GB】
2025-05-06 14:32 GB, Arrival at [GB]
2025-04-30 08:15 Guangzhou, Departure【Guangzhou】
2025-04-29 12:15 Guangzhou, Export customs clearance completed【Guangzhou】
2025-04-28 15:17 Dongguan City, Express Departure Processing Center [Dongguan City]
2025-04-28 14:58 Dongguan City, Express Arrival Processing Center【Dongguan City】
2025-04-28 14:54 Dongguan City, the mail leaves the International Business Department directly under the Dongguan International Company and is being sent to the Guangshang Center
2025-04-28 14:45 Dongguan City, the mail has been sorted in the [International Business Department directly under Dongguan International Company] and is ready to be sent
2025-04-28 12:12 Dongguan City, China Post has received mail