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Help! China Customs clearance, Refusal for release for a returned package

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I had an issue with my parcel from Shanghai to Moscow, there was a mistake in the address and I had to send my parcel back to Shanghai to try for a second delivery, but now the tracking CP376992919CN says "China, Customs clearance, Refusal for release".
What does it mean? Is this a standard procedure, or do I have to do some extra steps? 青帮我解决一下,谢谢~

1 Answer(s)

Hi Lara裴行靛,

It has been returned back to Shanghai on October. The sender has got it.

Number: CP376992919CN
Package status: Alert
Country: China -> Russian Federation
2021-10-04 10:00 Shanghai, return to the sender
2021-10-04 08:43 Shanghai, "Songjiang East Touting Department" arrangements for delivery, delivery: Zhou Jianjian, telephone: 17302186539, the ministry telephone: 021-67827984
2021-10-04 06:45 Shanghai, arrive at songjiang east to open the investment department
2021-10-03 15:37 Shanghai, leaving the Songjiang District People's Road Business Department, the next stop , Songjiang East Touting Investment Department
2021-10-03 15:15 Shanghai, arriving at the People's Road Business Department of Songjiang District
2021-10-03 10:15 Shanghai, leaving the People's Road Post Office, the next stop, Songjiang District People's Road Business Department
2021-10-02 15:40 Shanghai, "People's Road Post Branch" delivery results feedback - not properly posted, notes (not contacted the recipient, arrange re-posting), delivery staff: Shen Bin, telephone: 15821069139
2021-10-02 15:38 Shanghai, "People's Road Post Branch" arrangements for delivery, delivery: Shen Bin, telephone: 15821069139, the ministry telephone: 021-57813655
2021-10-02 15:38 Shanghai, Arriving at the People's Road Post Office
2021-10-02 13:43 Shanghai, leaving the Shanghai Tailu Newspaper Processing Sub-center, the next stop , the People's Road Post Office
2021-09-30 08:20 Shanghai, import customs release
2021-09-29 20:39 Shanghai, sent to import customs
2021-09-29 00:52 Shanghai, Arriving at the Shanghai Wanggang Mail Processing Center
2021-09-28 06:47 Beijing, leaving the Beijing Post Huangcun Station, the next stop , Shanghai Wanggang Mail Processing Center (via)
2021-09-26 18:03 Beijing, Arriving at the Beijing International Tianyu Processing Center (via)
2021-09-21 10:03 Moscow, Leaving the Export Exchange Bureau (not yet arriving at China Post)
2021-09-21 00:18 Moscow, Moscow has been exported straight
2021-07-14 14:08 Russia, has arrived at the "Russia" delivery bureau
2021-07-13 14:22 Moscow, has completed the customs clearance
2021-07-13 14:22 Russia, leave the Processing Center
2021-07-13 05:43 Russia, foreign import customs release
2021-07-13 05:21 Moscow, sent to customs for import abroad
2021-07-13 05:08 Moscow, arrive at the consignment center
2021-07-11 14:53 Moscow, arrive at the place of arrival
2021-06-17 14:58 The plane entered the port
2021-06-09 03:15 The airline is shipping
2021-06-08 14:05 Airline reception
2021-06-07 16:30 Shanghai, has been delivered to carrier transport
2021-06-07 03:18 Shanghai, leaving the Shanghai International Mail Processing Center, next stop, Shanghai International Mail Exchange
2021-06-06 13:41 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-06-01 20:14 Shanghai, has been delivered to carrier transport
2021-05-30 16:44 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-05-29 17:11 Shanghai, Arriving at Shanghai Songjiang Transfer Station
2021-05-29 16:10 Shanghai, leaving Wulong Post Office, next stop, Songjiang Transshipment
2021-05-29 15:53 Shanghai, Wulong Post Office has received the delivery
2021-05-29 03:53 Shanghai, Wulong Post Office has received the delivery

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