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Help to find my order!

Asked by Lesya | 2/28/2016 7:38:40 AM

Please, help to find my order!
In the tracking information, I've found latest event:"Exchange Bureau in Guangzhou, have been exported to open"
What does it mean?

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3 Answer(s)

Lei Lei 2/28/2016 6:01:15 PM

It means your package has been checked by Exchange Bureau in Guangzhou and the custom, and it was ready to be sent to the destination country.

Your order seems to be sent by using China post ordinary mail service. In general, China post doesn't offer tracking service to ordinary parcels. You may not get further tracking information after that. You can only wait.

olesyacherkasova 2/29/2016 2:31:03 PM

Hi. Some days about parcel is written [Wrong BU Ling post posted room] has completed voted. What is this? Thanks

Kangaroos 3/1/2016 1:08:46 AM

Hi olesyacherkasova,

I think it means the parcel has been delivered successfully and got by the receiver. Neglect the words in braces. Sometimes there words in braces are wrongly translated.

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