Hi I need more information about my package i

Asked by Shelley | 5/19/2020 5:49:00 AM

Hi my package is still sitting in China and has not moved since the 14th of May 2020? I’m a little concerned my tracking number is LX131139719CN can you please help me out and find out where exactly it is and how long will it take to get to Australia? Thanks

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3 Answer(s)

Daisy 5/20/2020 5:42:47 AM

Hi Shelley,

It's still stuck there now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Shell 5/20/2020 6:55:29 AM

Hi Do you when my package will leave China and on its way to Australia? LX131139719CN

Daisy 5/21/2020 3:28:10 AM

Hi Shell,

Sorry, we could only check where it is now and couldn't deal it with you. It depends on the process time of China Post.

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