How Do I get parcel redirected

Asked by Coles nZ | 11/2/2020 2:00:04 AM

How can I update delivery address in Shenzhen as supplier is not receiving declaration letter for my goods to be returned. PayPal gave slightly incorrect address ... screwed me

Number: EP442643072NZ
Package status: In transit
Country: New Zealand -> China
2020-09-19 09:20, Shenzhen, pending the recipient to declare to the customs

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/2/2020 7:08:40 PM Reply

Hi Coles nZ,

You can only contact the receiver in China to declare to the customs. Or, it couldn't be delivered.

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