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How long does customs Shenzhen take for customs declaration?

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My parcel arriverd in China for more than a month ago, but still at "customs processing".
How long can this take?
Tracking number: CL143114135NL

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5 Answer(s)

user
Hi Branko,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.
user
Hi Daisy,
Thank you for your reply. The reveicer has paid the tax in the meantime. Any idea about how long it will take to be released after paying the tax?
user
Hi branko,

It should be released in a week.
user
Hi Daisy,
Thank you for your reply; it shouldn't take too long than anyymore!
user
Hi branko,

It was released yesterday (July 17).

Number: CL143114135NL
Package status: In transit
Country: Netherlands -> China
2021-07-16 15:18 Shenzhen, the import customs release, affected by the outbreak control, mail time limit than usual has been extended
2021-06-28 15:40 Shenzhen, is in the process of customs clearance
2021-06-09 09:36 Shenzhen, sent to the import customs
2021-06-07 15:31 Shenzhen, sent to the import customs
2021-05-27 11:44 Leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2021-05-27 11:44 Leave the NLHAGA processing center
2021-05-21 19:38 The Netherlands, the Netherlands, has received
Origin:
2021-06-09 09:36 The item is at customs
2021-06-07 15:31 The item is at customs
2021-06-07 15:28 The item has arrived at the domestic sorting centre
2021-06-02 04:20 The item has been processed in the country of destination
2021-06-02 04:18 The item has arrived in the country of destination
2021-05-29 10:52 The item is on transport to the country of destination
2021-05-27 11:45 The item is at the PostNL sorting center
2021-05-27 11:45 The item is processed at the PostNL sorting center

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I am returning an item back to China but it is stuck in customs awaiting for the receiver to pay customs tax. The company (receiver) did not give me a phone number to put on the customs declaration form until after I sent it. It is now stuck in customs and the receiver is claiming that they cannot do anything until they receive a phone notification about it. I have contacted my postal company to try add a phone number to the customs declaration, but they informed me that this was no longer possible from their end. Additionally, they said that it is not mandatory to add a phone number, and that the receiver should have received a letter notice to the address. I also added an email to the customs declaration before posting it. Is it possible that the notice would of been sent to the email address they provided?

How can the receiver contact customs to clear up this issue? I can provide a contact number that the receiver sent after I sent the package as well as any other information that may be required.

Thank you.

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