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How to get a package out of customs

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Hey,
LH141722283US
The package I sent (VIA USPS) has been stuck in customs for the entire month and neither myself nor the recipient can get in contact to get it fixed. Is there a phone number or person to contact to fix this issue.

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3 Answer(s)

user
Hi Dave C,

It's waiting the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.
user
thank you - do you know who is the carrier of USPS in china? is it simply china post? my receiver is having trouble contacting someone who is able to help.
user
Hi dclardy,

China post is the carrier for it when it arrives in China.

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