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Package stuck at customs for more than 3 months.

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Can I get an update on package CY001791760CN please.
If it still held up in customs, what can I do?
If its not at customs anymore, can you tell me why it didn't pass customs ?
I already paid the tax to the seller so that cant be the problem.
Thank you. Have a nice day.

2 Answer(s)

Mine is in the same boat. Circling around Guangzhou since 19 Aug 21. I’ve had other packages go right they and are headed to the US now- but this particular one has been there almost 2.5 months! :(
US201957164CN
Hi Nancy,

CY001791760CN is stuck by the customs of Netherlands. You need to contact the seller to reflect the problem and get a solution as soon as possible.

Number: CY001791760CN
Package status: Expired
Country: China -> Netherlands
2021-08-05 15:48 Overseas import customs remain for inspection
2021-08-05 15:48 Sent to the customs for overseas import
2021-07-27 07:36 Sent to the customs for overseas import
2021-07-27 07:35 Arrive at the consignment processing center
2021-07-27 07:31 Sent to the customs for overseas import
2021-07-27 07:30 Arrive at the consignment processing center
2021-07-27 07:24 Arrive at the place of delivery
2021-07-24 03:32 Transit station in transit
2021-07-24 03:00 The plane entered the port
2021-07-23 20:47 The airline is shipping
2021-07-22 07:09 Transit station in transit
2021-07-21 08:14 The airline is shipping
2021-07-20 12:37 Airline reception
2021-07-19 15:30 Shanghai, has been delivered to carrier transport
2021-07-18 22:17 Shanghai, leaving the Shanghai International Mail Processing Center, next stop, Shanghai International Mail Exchange
2021-07-18 10:06 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-07-17 19:40 Shanghai, Arriving at Shanghai International Mail Processing Center
2021-07-17 18:31 Shanghai, leaving the Qingpu District Bulk Processing Point, next stop , Shanghai International
2021-07-17 15:20 Shanghai, Qingpu District bulk processing point has been received

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