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My package from usps to China has been stuck at customs since February.

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My package has been stuck at China Customs for two months and I was wondering how I can get the package to be released. I already paid a lot of money to send the package back February and I’be been waiting for the past two months. My tracking code is LH13091275OUS. Please assist me with my issue.

1 Answer(s)

Hi Glorious-ella,

It's waiting for the receiver in China to pay for the tax to customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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