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How to pay duty for parcel in China

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EP862339144US
I have not received any notice as to how to pay tax for my parcel. Who do I contact to pay customs duty in China? Is there an email address or phone number in English?

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4 Answer(s)

user
Hi Lisa,

There is no phone number in English for you to contact. You need to know Chinese in order to pay the tax. You can add EMS wechat to pay for it. But you need to know Chinese.
user
Hi Daisy,
How do I update the receiver's contact number after the package has been shipped and it currently in China waiting to be delivered. Thank you.
user
I'm sending a personal gift to China and would like to pay any taxes or duties that are required now that it has gone through customs. Is there a way for me to do this so that the receiver does not have to pay the tax themselves?
user
I’m having the same issue, I need to pay customs for the EMS package to deliver to the receiver but can’t find any help in English.

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How to pay duty for parcel in China (4 replies)

EP862339144US
I have not received any notice as to how to pay tax for my parcel. Who do I contact to pay customs duty in China? Is there an email address or phone number in English?

Parcel showing as 'Waiting for duty payment' but I have not been asked for payme (0 reply)

My item: RY443248095GB
My package arrived at customs in Chengdu, Sichuan on 4th December. It shows as 'awaiting duty payment' however I have not received any messages requesting the payment. It is now 6th December. I want to pay the duty and receive the item, but how can I pay the duty without receiving a message?

How long will it take to receive a message requesting the payment? Is there a way to pay the duty without receiving a message from customs first?

Regards,
Nick.

Duty payment (4 replies)

Is the duty and fees (customs) payed before the parcel is shipped or only when it arrives, straight to the country of destiny?

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