I have returned a dress because it doesn't fit
i have not put the original invoice into the package
do i have a way to send the invoice to the custom ?
regards

Hello,
I have sent a package EC165429746BE from France to China. After it’s being held by custom, I have sent the invoice to my recipient to do the declaration online but the custom review is failed. May I know the reason why and how can I do to clear custom because the invoice is already submitted but still failed? What will happen if the custom can’t be clear then? Please any help is truly appreciate.

Dear Sir/Madam
I bought fishing reels and rods from Japan and sent to my agency’s address in Fusan, Guangzhou, China. Currently, some packages are arriving in custom, Guangzhou custom post.
I didn’t check properly with my agency. Unfortunately, they don’t have custom clearance service.
So, for this case, can I pay the custom fee by Visa card? If it’s possible, please kindly send me a link to email: [email protected]
I have 6 boxes,
- CL078133574JP: 3.58kg
- CL078155654JP: 11.28kg
- CL078158488JP: 14.34kg
- CL078158505JP: 15.14kg
- CL078159109JP: 4.60kg
- RX109429775JP: 0.76kg
Many thanks for your recommendations or advices.
Best Regards,
Sophorn