is my item lost

Asked by julie | 5/21/2017 8:16:27 AM

seller shipped my item with tracking number RS586237022CN i would like to know where it is

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 5/22/2017 7:23:33 PM Reply

Hi julie,

I don't think your item has been sent by the seller.

The tracking information in China Post tracking system shows:
2017-04-21 08:52
Electronic information has been received

''Electronic information has been received'' means the seller doesn't handed over the item to China Post. You'd better contact the seller to ask.

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