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IS MY PACKAGE STOLEN OR LOST? PLEASE HELP

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I dont get any update since December 2020 LZ437625062CN . is it lost or stolen ? It is in somewhere in China but where ? It hasnt recieved my country. please someone help me

1 Answer(s)

Hi dincay,

According to the latest tracking information, it couldn't pass the customs check and was returned back to Zhengzhou city where the seller is located. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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