Daisy 5/23/2020 4:32:18 AM

Hi rosburn,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. If you couldn't receive it within two months, you need to contact the seller to give you a solution in time.

Number: LY059353436CN
Package status: In transit
Country: China -> United States
2020-03-27 21:10, Xiamen, delivered to air transport
2020-03-27 14:25, Xiamen City, leaving Xiamen International Processing Center, the next stop , Xiamen International Exchange Station (via transfer)
2020-03-27 11:18, Xiamen City, Xiamen International Processing Center has been exported directly sealed
2020-03-27 06:39, Xiamen City, arriving at Xiamen International Processing Center (via transfer)
2020-03-26 19:08, Quanzhou City, leaving Quanzhou International Marketing Center, the next stop , Quanzhou Central Bureau Mail Processing Center
2020-03-26 17:15, Quanzhou City, Quanzhou International Marketing Center has received

Win 5/28/2020 7:22:39 PM

Daisy, mine is also stuck in Xiamen. However, I am the seller so I cannot make a refund to myself. Can I request a refund from ePacket? My tracking is LO968254759CN

Daisy 5/29/2020 6:36:30 AM

Hi Win,

China Post does not provide loss compensation for e-packet. If you purchased insurance, you can get some compensation.