item hasn't arrived after 73 days

Asked by George | 12/20/2019 4:33:52 PM

Sorry sending the question again forgot to put the tracking number in. The tracking number is RN401199204GB the parcel was sent Royal Mail international signed for 1st class on the 9th October 2019. The parcel still hasn't been delivered and it is not the 20th of December 2019 73 days later . The only information I can get for the China post site is " Monday 14th October 8:52, item has left overseas international processing centre Beijing China ". Pleas it is now 73 days later the customer has opened a dispute with Paypal for his money back saying he hasn't received his parcel. Pleas can anybody help trace the parcel thanks

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1 Answer(s)

Daisy 12/21/2019 2:27:15 AM

Hi George,

It has been in Guangzhou since October18. Recently update on Dec. 2 shows it didn't pass the security check and will be back.

Number: RN401199204GB
Package status: In transit
Country: United Kingdom -> China
2019-10-14 08:52, BEIJING, China, Item has left the overseas International Processing Centre
2019-10-14 08:51, China, Released from Customs
2019-10-14 02:07, BEIJING, China, Your item is currently with Customs in the destination country
2019-10-14 02:06, BEIJING, China, Item Received
2019-10-11 12:30, HEATHROW IDC, Item Leaving the UK
2019-10-11 05:28, LANGLEY HWDC, Item Leaving the UK
2019-10-10 04:52, LANGLEY HWDC, Item Received by Royal Mail
2019-10-09 19:01, Manchester Mail Centre, Item Despatched to Heathrow Worldwide Distribution Centre
2019-10-09 18:48, Manchester Mail Centre, Item received at
2019-10-09 11:24, Sender preparing item
2019-10-09 11:09, Hyde Post Office [SK14 2QU], Accepted at Post Office.

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