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Item just says "returned"

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Hi! My item just says "returned", what happened? Thanks in advance!

LZ224504595CN

3 Answer(s)

user
Hi Sandra Pereira,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.
user
Hi can you please tell me what's going on with my parcel twice said its leaving china then twice says returned where is my parcel now please LZ490560695CN
user
Hi Debby jefferson,

It's normal now. It was handed over to the carrier transport on Dec.14 and usually takes about 30-60 days to have update showing it arrives in UK after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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