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Item not Returned

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Hi, I recently purchased a laptop motherboard from eBay that was shipped from China. Unfortunately, the item was faulty, so I arranged a return to the seller. However, the seller declined to pay the required customs fees.

According to the latest tracking update, the package was marked as “being returned to sender” (myself), but I have not received it back.

Could you please assist me in locating the package or advise on what may have happened to it? I’d really appreciate any help you can provide.

Tracking Number: RK806566232IE

1 Answer(s)

user
Hi Peter McCusker,

It's stuck in Shenzhen. You need to contact An Post and require them to help you contact China Post to return it back to you.

China Post:
2026-03-05 10:47 Shenzhen 51810349, the email has left [Shenzhen International Customs Broker] and is being sent to the next stop.
2026-03-05 10:05 Shenzhen 51810349, in transit, has been shipped out of the warehouse
2026-03-04 16:51 Shenzhen 51810349, returned
2026-02-25 14:13 Shenzhen 51810349, waiting for users to pay taxes
2026-02-25 13:37 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-02-19 10:17 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-02-18 19:18 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-02-18 11:35 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-02-18 08:58 Guangzhou 51080024, the email has left [Guangzhou Hualu Package Workshop] and is being sent to the next stop.
2026-02-18 08:58 Guangzhou 51080024, the email arrived at [Guangzhou Hualu Package Workshop]
2026-02-15 10:07 Beijing 10110300, is expected to arrive in [Guangzhou] on February 17th. The distance between the two places is 2132km. The email status will be updated on the morning of February 17th. Please rest assured.
2026-02-14 07:13 Beijing 10000600, in order to deliver the mail safely as soon as possible, the mail will be temporarily adjusted to [Beijing Center] for transfer.
2026-02-13 20:36 Beijing 10000072, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to the next stop.
2026-02-13 16:51 Beijing 10000072, the mail arrived at [Beijing Airmail Terminal Transportation Workshop]
2026-02-13 16:34 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2026-02-06 03:51 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-02-05 17:40 【Ireland】Received
An Post:
2026-02-13 14:43 Your delivery request has been shared with your postal operative
2026-02-13 09:37 Your item arrived abroad. We will aim to show tracking information from the receiving post, but would recommend tracking the item further on their site
2026-02-06 03:51 Your item is being sent internationally. We will aim to show tracking information from the receiving post, but would recommend tracking the item further on their site.
2026-02-05 17:40 We have your item and will process it for delivery
2026-02-05 09:09 Your item has been handed to An Post
2026-02-05 05:11 We have received information about your incoming item from the sender

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