Item stuck at customs?

Asked by andrei | 4/15/2019 4:17:29 AM

The tracking no CO982556596RO parcel is stuck at customs?
ITs almost a month and its still there.
How can i track it better?
How can i resolve?
Thanks

Track Your Package

3 Answer(s)

Daisy 4/15/2019 6:21:58 AM

Hi andrei,

Are you the receiver in China? If you are, you should have got a notice about how to get it from the customs. Check your message of smart phone to see if there is any notice about it.

andrei 4/15/2019 9:00:52 AM

noo im the sender...
its a return and i have my money stuck until it gets delivered.
It doesnt show that the reciver was notified.

Daisy 4/15/2019 9:40:55 PM

You'd better contact the seller in China to let him contact the courier to check it.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!
We spend Chinese New Year holiday from Jan. 24 – Feb. 1. You are not allowed to post or reply questions during this period. Happy Holidays!
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.