Item stuck in same status 25 days RV314964541CN

Asked by Dev | 2/12/2020 8:11:19 PM

Hi, its been long time I do not see any update on of my tracking number since it has been updated last. RV314964541CN Last update on 01/18 but since that no movement. India post says item still in china, china post says Item dispatched. Can you post people of both countries coordinate with each other and trace the exact location of my package, my money is stuck and it was ordered from ali express.. hope this time someone helps.

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2 Answer(s)

Daisy 2/13/2020 12:39:03 AM

Hi Dev,

It left China on JAn. 19 and is in transit to India now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after it left China) to reach and there will be further update when it arrives. If you couldn't receive it within the promised time, please contact the seller to reflect the problem and get a solution.

2020-01-19 02:20, Pudong, Shanghai Airlines
2020-01-17 11:52, Shanghai, delivered to air transport
2020-01-12 21:36, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-01-10 22:24, Guangzhou, arriving at Guangzhou International (via transfer)
2020-01-10 20:10, Dongguan City, leaving Dongguan International, the next stop , Guangzhou International
2020-01-10 16:55, Dongguan City, Dongguan International has been exported directly sealed
2020-01-10 11:21, Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"
2020-01-10 11:07, Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3
2020-01-06 10:49, Logistics order created

Dev 2/14/2020 8:41:37 PM

Thank you Daisy but honestly the information you are providing I am already aware and my package is stuck been 30 days now. Also India post web portal says item dispatched on 11 Jan where as on china post states tracking says 19 Jan so which date stands true and is the Item physically sent out or only the EDI information is released? Other later date items have already arrived that where dispatched to India on later dats that this one.

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