I dispatched 5 parcels from China to Pakisan in June July and recently after a wait of 6 months receive just one parcel. I dispatched in a box and receive my things in a sack. Almost 20% of the things are missing from the parcel. Now who is responsible for the loss? I think due to the large duration of time the box got damaged and the cargo officials have transffered the things to a sack. Same is the case with one of my friend. She got 3 parcels and many things are missing due to transfer from box into sack. Now who will compensate for the lost things or is there any possibility that we get back those lost things?? Please tell china post not to transfer things in sack instead transfer the box into sack. Please please do not open the box. There are many small and expensive things in the box.

"Nanning City, airline departure" (2020-04-16) Is the last time I got an update from my package: RV356900799CN
It has been almost 3 months since I last received an update on my package from China and I still have not received my package.
I assume it is lost. So is there a way to contact you guys to compensate the lost good or could you please give me an update as to the whereabouts of my missing package: RV356900799CN
Thanks.

I had a package shipped by DANNIAO from Shanghai to Suzhou on October 10. The package was received on October 11. Upon inspection by the recipient, two cans of beer were found to be missing. My friend helped me file a complaint with the logistics company, but they only reimbursed the price of the missing items. My request is for the reimbursement of the freight charge as well.

I consulted with legal experts who confirmed that when a shipped package has items missing, it qualifies for reimbursement of three times the original freight charge, in accordance with postal service regulations in China.

I had contacted 12345 multiple times but never received a proper response. I hope someone from the authority can take care of my case, or at least give me a call. Thank you.

Please reach me at 19129490991