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Lost track package, not delivered after 20 days.


Hi, I have sent a parcel through Qoo10 delivery to China Fujian Fuzhou on 9 Nov 2019. According to the tracking details, the parcel is delivered to Guangzhou since 15 November. But, there is no update after that day. I have contacted the post office in China, both Guangzhou and Fuzhou office, and they claimed that the parcel is not with either of them. Please assist me to find the parcel. The parcel has lost track. The tracking number is LT101784007SG.
Thank you.

6 Answer(s)

My tracking # is LS143145787CN and the package shows that it’s been sitting at a China Post facility in Hangzhou Shi since 11/17. Can I please receive an update?

Thank You,
Charlie Page
Hi hxliang,

It's in China now:

2019-12-02 19:25
Fuzhou City, sent to import customs

2019-11-11 19:43
Singapore, Singapore has exported directly

2019-11-11 19:41
Singapore, Leaving Singapore

2019-11-11 19:04
Singapore, Leaving the Overseas Export Swap Bureau
Hi Charlie,

It's already left China and is en route to the US now:

2019-11-18 09:19
Hangzhou, delivered to air transport

2019-11-18 08:33
Hangzhou, arriving at Hangzhou International Mail Exchange Station

2019-11-18 08:07
Hangzhou, leaving Hangzhou International Mail, next stop ,Hangzhou International Mail Exchange Station

2019-11-17 23:42
Hangzhou City, Hangzhou International Mail has been exported directly sealed

2019-11-17 19:23
Hangzhou City, leaving the Xiaoshan Hanyu Women's Garden in Hangzhou, the next stop , Hangzhou Delivery

2019-11-17 19:01
Hangzhou City, Hangzhou Xiaoshan Hanyu Women's Garden has received
Hi, any update on tracking number LS381099624CN?
My tracking number is LS381099624CN and I haven't recieved it for over a 20 days can I please get an update please?
Thank you
Hi Amber,

There is no update for it at present. You need to wait for more days to get update.

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