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LW253838865CN shows in KY not my address in CA

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I ordered a Lawnmower battery from Fashiwave and was given LW253838865CN as shipping #. Tracking shows OAK GROVE, KY 42262, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 10:30 am on September 3, 2022 in OAK GROVE, KY 42262. My address is 4714 Wadsworth Ct, Fremont, CA 94538. Please investigate.
Thank you

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2 Answer(s)

user
Hi James Berkheimer,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.
user
Thank you, Daisy!

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