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Missing Packet

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Hi,
A packet has been send to me on 21Feb
From China SYAET14627856, and until today this has not been delivered and it states that it is in 'transit' at destination country, meaning 'Norway'. Could you please track this for me, and could thia be lost. I am trying to claim this thru Ali Express but they want confirmation from the post that this has not been delivered and seller refuses to refund. Thanks

2 Answer(s)

user
Hi Kevin Van Damme,

It's sent by SUNYOU Express. It arrived in your country on March 7. You need to contact the seller to ask if there is another tracking number to track it when it's in Norway. If it couldn't be delivered in time, you need to let the seller give you a solution as soon as possible.

Number: SYAET14627856
Package status: In transit
Country: China -> Norway
2022-03-19 08:47 Norway, In transit
2022-03-10 03:32 Norway, Arrived at Facility
2022-03-07 06:07 Norway, Arrived at Destination Country Airport
2022-03-01 08:43 GMTC, Departed
2022-02-27 10:09 GMTC, Arrived
2022-02-24 12:15 HONG KONG, Departed HONG KONG Airport
2022-02-23 23:17 CHINA, SHENZHEN, Departed Sunyou Facility
2022-02-22 04:14 CHINA, SHENZHEN, Acceptance, Sent to Norway
2022-02-18 09:31 Pre-Shipment Info Sent to Norway
user
Hi,
I have already contacted Norway post regarding this. The other trackingnumber is UU357490185CN. Norway Post told me this packet has never been received by Posten Norge from China post. They have co firmed this by email, o can forward it you you if you want. The seller refuses to cooperate and keeps saying that it has been delivered whixh is a lie as you can see

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