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Order missing/stuck somewhere!


My parcel, tracking number LZ783454788CN, seems to be stuck or missing for more than a month, I'm extremelly worried.
It says 'Flight departure', but doesn't update
Where is my packet and how much time will it take to arrive?

1 Answer(s)

Hi RubyA,

e-packet is slow at present. It usually takes about 30-60 days to reach Spain after 'Flight departure'. There will be update when it arrives. You'd better wait for more days to get update.

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