Hi Shawna Johnson,

It usually takes about 30-60 days to have update showing it arrives in the US after it was delivered to air transport. As it has been over three months, it's not normal. You need to contact the seller as soon as possible to get refund.

Number: LW592232109CN
Package status: Expired
Country: China -> United States
2020-03-25 08:24, Weihai City, delivered to the airline transport
2020-03-19 22:38, Weihai City, arrived at Weihai Mail Processing Center (via transfer)
2020-03-19 14:00, Jinan City, arrived at the Jinan Aviation Processing Center
2020-03-19 08:39, Jinan City, leaving the Jinan International Processing Center, the next stop ,Jinan Aviation Processing Center
2020-03-18 15:58, Jinan City, "Jinan International Processing Center" has been exported straight seal
2020-03-17 18:33, Jinan City, leaving the International Jinan Investment Department of Shandong Province, the next stop ,Jinan International Processing Center
2020-03-17 17:10, Jinan City, "Shandong Province International Jinan Investment Department" has received