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my package returned to its origin?

Asked by Alejandro Rdz | 12/23/2020 12:37:05 AM

my guide number LZ501015478CN says:

01-dic-2020 15:17
Correos de México
En zona de intercambio int. hacia el país destino, previo Aduana
China
01-dic-2020 16:25
Correos de México
Deposito del Cliente en el país de origen
China
01-dic-2020 16:25
EMS China Post
Package Received
GUANGZHOU
01-dic-2020 16:25
Aliexpress-Cainiao
Package Received
01-dic-2020 16:41
EMS China Post
Depature from Local Sorting Center
GUANGZHOU
01-dic-2020 16:41
Aliexpress-Cainiao
Depature from Local Sorting Center
01-dic-2020 17:06
EMS China Post
Arrival at Regional Sorting Center
GUANGZHOU
01-dic-2020 17:06
Aliexpress-Cainiao
Arrival at Regional Sorting Center
02-dic-2020 06:56
EMS China Post
Dispatched from Office of Exchange
GUANGZHOU
02-dic-2020 06:56
Aliexpress-Cainiao
Dispatched from Office of Exchange
02-dic-2020 09:54
Aliexpress-Cainiao
Departure from Regional Sorting Center
02-dic-2020 10:16
EMS China Post
Handed over to Forwarding Agent for Transit
GUANGZHOU
02-dic-2020 10:16
Aliexpress-Cainiao
Handed over to Forwarding Agent for Transit
22-dic-2020 16:51
EMS China Post
Returned
GUANGZHOU
22-dic-2020 22:15
EMS China Post
Returned
GUANGZHOU
22-dic-2020 22:15
EMS China Post
Dispatched from Office of Exchange
GUANGZHOU
23-dic-2020 02:37
EMS China Post
Departure from Regional Sorting Center
GUANGZHOU
23-dic-2020 04:32
EMS China Post
Handed over to Forwarding Agent for Transit
GUANGZHOU

1 Answer(s)

Daisy 12/24/2020 8:54:43 PM

Hi Alejandro Rdz,

It didn't pass the check and was returned back for two times. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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