Helen Elliott 1/14/2017 12:21:22 PM

Where is my package ordered hockey jersey 11-29-2016 Guangzhou customs clearance 2016-11-30 then next info is CNCAND China international item has left 2016-12-03 here it is 2017-01-14 and still no package

Sally 1/14/2017 7:21:06 PM

It doesn't leave China now. It was returned back on Dec. 26 and was sent out again but was returned again this time. You'd better contact China Post to ask what's wrong with it by calling their service number +86 10 11185. For English service, please press 8 after the call is got through.

Tracking details:

2016-12-30 12:01
Liuhua Road Post Office, arrived at post

2016-12-29 16:16
Guangzhou Exchange Bureau, import each other (internal transit)

2016-12-27 14:54
Exchange Bureau in Guangzhou, have been exported directly

2016-12-26 20:55
Exchange Bureau in Guangzhou, have been exported to open

2016-12-26 17:35
Liuhua Road Post Office, left, the next station "Terminal of Guangzhou"

2016-12-26 15:18
Liuhua Road Post Office,

2016-12-26 12:03
Liuhua Road Post Office, has been returned

2016-12-26 12:03
Liuhua Road Post Office has been receiving and sending

2016-12-26 11:02
Liuhua Road Post Office, arrived at post

2016-12-25 14:05
Guangzhou Exchange Bureau, import each other (internal transit)

2016-12-25 13:29
Exchange Bureau in Guangzhou, has imported opening

2016-12-17 15:04
Exchange Bureau in Guangzhou, have been exported directly

2016-12-16 20:51
Exchange Bureau in Guangzhou, have been exported to open

2016-12-16 17:56
Liuhua Road Post Office, left, the next station "Terminal of Guangzhou"

2016-12-16 17:12
Liuhua Road Post Office,

2016-12-16 14:43
Liuhua Road Post Office has been receiving and sending

Sally 1/14/2017 7:23:20 PM

Hi Helen Elliott,

Please let me know your tracking number first.

Decoyda Larsen 1/16/2017 7:22:47 PM

I ordered a package dec 12. Supposedly its left china but it should of been here by now. Where is it. Tracking number is LM194979480CN