Hi Misha Shefts,

According to the tracking information, LP190423087CN was delivered on May 27. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC08482975299
Package status: Successfully received (32 days)
Country: China -> United States
2025-05-27 10:15 US, it has been submitted to [US AZ US]
2025-05-23 11:34 US, Express delivery arrival processing center [US AZ US]
2025-05-20 12:22 US, Destination Transfer【US】
2025-05-09 10:34 US, Customs clearance of the destination country [US]
2025-05-03 14:02 US, Arrival [US]
2025-04-27 07:46 Guangzhou City, Departure【Guangzhou City】
2025-04-26 11:46 Guangzhou City, export customs clearance is completed [Guangzhou City]
2025-04-25 16:10 Dongguan City, Express delivery processing center [Dongguan City]
2025-04-25 15:00 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-04-25 14:40 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and is being sent to [Guangshang Center]
2025-04-25 14:37 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-04-25 12:53 Dongguan City, China Post has collected emails

Your website says it's been delivered, however I never received it. I'm asking what address do it get delivered to? And the Vendor's email doesn't work! please give me some direction! Thank you