No update on the parcel

Asked by Bala | 10/18/2016 2:38:15 AM

I ordered an item (toy) on 3rd Oct. The status was updated as shipped to courier on 4th Oct. The parcel was supposed to arrive on 13th Oct. But there is no update.
The order no is given as 12563254589.

Could you please update?

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1 Answer(s)

Jackson 10/18/2016 6:31:01 PM

Who promise your the parcel wil arrive on 13th Oct? The seller?

If your package tracking number is composed with 11 numbers, your parcel is sent by China Post Ordinary Small Packet Plus which is a cheap and slow service. It isn't registered and couldn't be tracked in China Post tracking system. In most cases, it needs about one or two months to reach the destination country.

By the way, your tracking number seems to be a fake one. You'd better ask the right on from the seller.

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