Non delivery of parcel

Asked by Maurita Giusti | 6/16/2025 5:17:02 AM

Advised that the parcel was delivered on the 5th June 2025.
No parcel was delivered This is the number I was given. Presumably this is all just a scam

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1 Answer(s)

Daisy | 6/16/2025 9:27:09 PM Reply

Hi Maurita Giusti,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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