order deteils

Asked by Laert | 11/17/2022 7:29:09 AM

i track my order ,and i see it was delivered ,but it is not delivered please say why ?and when you delivered my order in my adress

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 11/17/2022 9:11:32 PM Reply

Hi Laert,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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