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Order information received by carrier (In Transit)

Asked by Daniel | 4/6/2020 9:00:01 AM

Hello. My parcel has been stuck at: Order information received by carrier since the 30th of March, and it hasn't updated since. Could someone tell me the status of my order? I track my parcel through Cainiao and Parcelsapp. I used Aliexpress Standard Shipping.

9 Answer(s)

Daisy 4/7/2020 8:16:07 AM

Hi Rikelmy,

This means the seller just created the order on March 30 but hasn't shipped it. You need to push the seller to ship the package immediately.

Makenze94 7/1/2020 8:41:56 PM

My package was sent to wrong address

Daisy 7/3/2020 7:43:25 PM

Hi Makenze94,

You need to contact the seller to reflect the problem and get a solution as soon as possible.

Tjeffri2 10/6/2020 9:10:18 AM

Just wanted help on trying to figure this out its showing that my package was recieved by the carrier on the 5th but when I go to usps they don't have it updated.. Can anyone help?? My tracking number is LY469652237CN

Daisy 10/6/2020 8:42:15 PM

Hi Tjeffri2,

It takes about another 10-30 days to have update showing it arrives in the US. You'd better wait for more days to get update.

iamjuslyon 11/17/2020 12:09:49 AM

im trying to track a parcel LY511670288CN can i get a update please

JustinLyon 11/17/2020 12:10:51 AM

im trying to track a parcel LY511670288CN please help me

Louis 12/14/2020 6:36:01 PM

Why has this not moved in over 30 days

Janko 1/20/2021 7:18:12 AM

Jaz sem narocil dve trenirki placal apak nisem dobil dobene informacije od njih sedaj je to na carini in zahtevajo racun kjer je vse razvidno tega nimam imam samo izpisek iz banke kolk sem placal

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