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order blocked on Received by the carrier

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hello, I would like to have information regarding the shipping code EB734019892CN destined for Italy. has been blocked since December 15th in the status “Received by the carrier” thank you very much.

1 Answer(s)

Hi Luca,

It was received by airline on Dec.15 and usually takes about 20-40 days to have update showing it arrives in Italy after it was received by airline. You'd better wait for more days to get update.

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