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order blocked on Received by the carrier

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hello, I would like to have information regarding the shipping code EB734019892CN destined for Italy. has been blocked since December 15th in the status “Received by the carrier” thank you very much.

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1 Answer(s)

user
Hi Luca,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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My package blocked in the loops (5 replies)

Hello,

I have an Order ID RE216385511CN from China Post Registered Air Mail. Until now (according to the tracking status) this order is blocked in the loops between the Beijing Customs Service and Beijing International Mail Processing Center.

Can you do something to unblock this parcel from the loop?

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