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order blocked on Received by the carrier

Asked by Luca | 1/4/2021 3:58:25 AM

hello, I would like to have information regarding the shipping code EB734019892CN destined for Italy. has been blocked since December 15th in the status “Received by the carrier” thank you very much.

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1 Answer(s)

Daisy 1/4/2021 6:58:54 AM

Hi Luca,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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