China Post: 86 10 11185 EMS: 86 10 11183

Order N0: 00011280 / Track AS811894627CN is missing

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Missing order number 00011280.
Have not been delivered, although track is saying otherwise.
I need this order or you refund us back as soon as possible.
Also I have called the China post several times on +86 10111185.
They don't speak English. Kindly get back to me urgently.
Sincerely Ehigie and Mother (Mattie)

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1 Answer(s)

user
Hi Ehigie,

According to the tracking information, AS811894627CN was delivered on Feb.2. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS811894627CN
Package status: Delivered (23 Days)
Country: China -> United Kingdom
2023-02-02 11:57 UK, it's done
2023-01-28 10:42 UK, outbound delivery
2023-01-20 10:45 In the United Kingdom, mail is in transit within the country
2023-01-16 23:46 UNITED KINGDOM,local sorting centre, arrive in UNITED KINGDOM,local sorting centre
2023-01-14 23:59 Hong Kong, leaving China Hong Kong
2023-01-13 22:46 Hong Kong, Arrival in Hong Kong, China
2023-01-10 19:30 Shenzhen, mail in domestic transit
2023-01-10 19:22 Shenzhen processing center has received and sent, arrived at Shenzhen processing center Shenzhen processing center has received and sent

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