Ordering Information
Asked by Alvaro Javier Gonzalez Vargas |
0
Greetings, in March, an order was shipped with you with tracking number LZ190904676CN destined for Colombia, but since the 12th of that month, there has been no news. I contacted the shipping company in my country, 4-72, and they stated they had no possession of the order. They asked me to inform you about it. Therefore, the reason for this request is to receive information on the current status of my order.
Thank you very much for your attention, and I look forward to your prompt response.
Thank you very much for your attention, and I look forward to your prompt response.
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1 Answer(s)
It's stuck at the customs or lost. In this case, you need to contact the seller to get a solution in time. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.