Question

Package has been stuck in customs

Asked by cmena | 12/8/2020 9:29:12 PM

Package has been stuck in customs and has not moved. Sender says customs has not reached out. How can I get my parcel to get sent.

Tracking: EB727073544CN

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1 Answer(s)

Daisy · Accepted Answer · 2020-12-09T20:08:48.0000000Z

Daisy | 12/9/2020 8:08:48 PM Reply

Hi cmena,

You need to let the seller refund you or send one again as it has been stuck at the customs for a long time and you couldn't receive it. The sender should contact the customs by calling 12360.

Package has been stuck in customs

You may get the answer from the following articles:

1 Answer(s)

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