Package held in customs

Asked by Mrs. D | 4/6/2020 3:26:19 PM

I sent a package back to the seller, and my package has been held in customs since March 6th, 2020. How can I find out the delay on this package? My tracking number is CH09212 6035US. I'm waiting for a refund through PayPal, and I cannot get my refund until the seller receives the package.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2024

3 Answer(s)

Daisy | 4/6/2020 9:01:42 PM Reply

Hi Mrs. D,

What's the item? It has been retianed by the customs since March 6. It takes a long time now for custom to release it. You'd better wait for another ten days to see. If it still doesn't move, you need to contact the seller to let him contact the cutoms to check.

Shinca | 7/3/2020 9:57:25 AM Reply

RV428882845CN

This parcel results stuck in Vilnius since the 30th June. Still no updates

Daisy | 7/5/2020 1:14:29 AM Reply

Hi Shinca,

It takes more days to be transited to Italy. Please wait for more days to get update. As it's shipped by train, it's slow.

Related Questions

my parcel is being held in customs (1 reply)

Hi there,
I have a package that arrived in Guangzhou yesterday from USA. I received a
a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package?
Please help

Package held in customs (0 reply)

Tracking number LH206381930US. How does this package get released from customs?

2023-09-25 09:22
CHINA,XI'AN, Held in Customs -> Your item is being held in Customs at 9:22 am on September 25, 2023 in XI'AN, CHINA.

2023-09-21 16:16
CHINA,XI'AN, Held in Customs

2023-09-21 08:49
CHINA, Customs Clearance

2023-09-21 08:48
CHINA, Arrived at Facility

2023-09-17 15:22
CHINA, Processed Through Facility

2023-09-16 05:55
CHINA,BEIJING, Departed

Package held in customs. What can I do? (0 reply)

Any help is appreciated. My package with tracking CH214207080US has been held in customs since the 29th and hasn't moved. Is there an issue or is it just a waiting period for the customs to clear? It is an item being sent back to the company for repair. Have asked the recipient and they have not been contacted by customs.