Package held up at customs.

Asked by ZERMANI | 12/26/2025 2:28:53 AM

Dear,
My Colissimo parcel: EW168126302FR was held up at customs on Friday, December 19 at 9:59 a.m. (French mainland time). I am told that the import/export formalities for my package have been suspended due to a missing invoice. Could you please provide me with an email address where I can send the invoice? Thank you in advance for your help.

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