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Package in customs

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I have had a package in customs since July 29th and the seller thats in China is not willing to work with me does anyone have a contact email or can provide me with more info on whats going on? Please help heres the tracking # CH102206787US

1 Answer(s)

Hi Hollygirl1989,

It's hard for you to contact the customs in China (service number 12360) from the US. You can only let the seller to contact the customs to check it. It's still stuck at the customs. If it couldn't be delivered, it will be returned back to you later.

Number: CH102206787US
Package status: Expired
Country: United States -> China
2020-07-29 16:57, Yiwu City, customs clearance.
2020-07-29 11:06, Jinhua City, import customs retained for inspection.
2020-07-29 08:41, Jinhua City, sent to the import customs.
2020-07-29 08:21, Jinhua City, arrived at Yiwu International Processing Center (transfer)
2020-07-28 23:39, Hangzhou City, leaving the Hangzhou International Processing Center, the next stop, Yiwu International Processing Center (transfer)
2020-07-28 07:17, Hangzhou City, Hangzhou International Processing Center (transit)
2020-07-28 04:15, Shanghai, Leave Shanghai International Terminal, next stop Hangzhou International Processing Center (transfer)
2020-07-19 17:00, Miami, Miami has been exported straight.
2020-07-18 23:24, Miami, to the Overseas Export Swap Bureau.
2020-07-18 23:24, Miami, leave the Miami Processing Center.
2020-07-18 23:02, Miami, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-07-18 23:02, Miami, to the Overseas Export Swap Bureau.
2020-07-13 14:05, United States, United States has been received.

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