It should be waiting for the receipient in China to declare, or pay for the tax now. The recipient should have got a notice about how to get it. You need to contact the receipient to ask.
My package has been held in customs for over a week. I sent it through USPS Priority Mail: CJ188755911US. How can I find out if there is additional information required?
Hi, I am returning a package through AusPost back to the seller so I can get refunded. It has been held by Guangzhou customs for over 1 week and it should have already reached the company address last week. What can I do to get an update/contact the customs authority? Tracking no is LK274295872AU
Hello there, I returned a package on June 14th and I have yet to get the notification that it’s been delivered. When I check my tracking number the status of my package says, “Held in Customs” the location where it’s being held at is Beijing EMS, China. I’m just scared because it’s been there for over a week now. Any help is appreciated, I’m just really worried. My tracking number for the package: EH028042734US
It should be waiting for the receipient in China to declare, or pay for the tax now. The recipient should have got a notice about how to get it. You need to contact the receipient to ask.