China Post: 86 10 11185 EMS: 86 10 11183

package left China dec 20/2020 but has not made it to Canada

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I’d like to know where my package is.
Tracking # LZ540471647CN
It left China December 20th.
But Canada post has not received it yet. And it is not in customs.
Pls help
Thanks

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1 Answer(s)

user
Hi Nick,

It was received by airline on Dec.20. It usually takes about 30-60 days to have update showing it arrives in Canada after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Related Questions

package left China dec 20/2020 but has not made it to Canada (1 reply)

I’d like to know where my package is.
Tracking # LZ540471647CN
It left China December 20th.
But Canada post has not received it yet. And it is not in customs.
Pls help
Thanks

Question about tracking info (3 replies)

This is the info that I have. Can you help me understand? It says on four different dates that the item is en route to Canada.

eb718543797cn
Destination - Cached time: 2020-06-03 12:24:02 (GMT-04:00)
2020-06-03 15:11
CNCAND,China, International item has left originating country and is en route to Canada

2020-06-02 22:44
CNCAND,China, International item has left originating country and is en route to Canada

2020-05-27 23:44
CNCAND,China, International item has left originating country and is en route to Canada

2020-05-16 04:37
CNCAND,China, International item has left originating country and is en route to Canada

2020-05-16 03:34
CNCAND,China, International item processed in originating country

2020-05-15 23:24
200040,China, International item mailed in originating country

Origin - Cached time: 2020-06-03 12:24:01 (GMT-04:00)
2020-06-03 22:39
广州市, 离开【广州国际中心】,下一站【广州国际交换站】(经转)

2020-06-03 15:11
广州市, 【广州国际中心】已出口直封

2020-06-03 15:11
广州市, 【广州国际中心】退回,备注:安检退回

2020-06-03 06:13
广州市, 已交航空公司运输

2020-06-02 22:44
广州市, 【广州国际中心】已出口直封

2020-06-02 22:44
广州市, 【广州国际中心】退回,备注:安检退回

2020-06-02 22:44
广州市, 【广州国际交换站】退回

2020-05-28 05:43
广州市, 已交航空公司运输

2020-05-27 23:44
广州市, 【广州国际中心】已出口直封

2020-05-27 23:44
广州市, 【广州国际中心】退回,备注:安检退回

2020-05-16 10:30
广州市, 已交航空公司运输

2020-05-16 04:37
广州市, 【广州国际中心】已出口直封

2020-05-16 02:49
广州市, 到达【广州国际中心】(经转)

2020-05-16 01:57
佛山市, 到达【佛山寄递处理中心】

2020-05-16 01:45
佛山市, 离开【佛山寄递处理中心】,下一站【广州国际中心】

2020-05-16 01:17
佛山市, 离开【佛山市南海桂城营业部】,下一站【佛山寄递处理中心】

2020-05-15 23:24
佛山市, 【佛山市南海桂城营业部】已收件,揽投员:陈先辉,电话:15718400395

2020-05-07 23:54
物流订单已创建

Why does my package keep saying Returned?? (1 reply)

I made an order on Amazon Canada from a china seller on October 16th and it said it left originating country on November 1st..but the status says it was returned several times between October 31-November 26 and forwarded to an agent and said it has left the originating country again on December 3rd.

I have messaged the seller and they said that because of covid-19 it is slow to send and that is why it keeps returning but assures me that it will send to me..

But why is this happening? is this package being sent to Canada and sent back to China? i don't understand the status updates..

The tracking is LZ397238160CN

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