Package lost? (RC821632101SG)

Asked by Yufeng | 11/6/2019 3:53:26 PM

Hi, the package has been at the guangzhou center since 24-Oct. Can you check if the package is lost at the center?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/7/2019 1:48:19 AM Reply

Hi Yufeng,

It seems that it's stuck at the customs of Guangzhou. The recipient may need to pay for the tax and get it. You'd better let the recipient in China contact China Post service number 11183 to further check it.

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